We've got you covered. With email, chat, and phone support, we'll fix your issue and help you get back to running your childcare center.
Same Day Support, However You Want It
Customer Support is very important to us here at Daily Connect.
We know running a childcare center or daycare business is difficult, and you shouldn't have to spend hours on hold or days waiting for a response to your email.
That's why we provide same-day support to all users.
You can access Customer Support whichever way works best for you: through our self-serve Help Center, by chatting with a team member, sending us an email, or hopping on a quick phone call or Zoom.
Struggling with something on Daily Connect?
Visit our Help Center. It's packed with helpful resources and articles, including video walkthroughs of many of our key features.
You won't have to wait for a response, and you'll be able to get your questions answered at any time of day or night.Visit Help Center
Send us an email at firstname.lastname@example.org. We'll look into it and get your issue solved.Send Email
Click the chat bubble at the bottom right of the screen to send us a message. We'll get back to you as soon as we can.
We'll walk through your problem, and can share screens you give you a demo of the best way to use any feature.Schedule a Demo
Join Thousands of Happy Users
Here's What Parents Say About Daily Connect
Early Childhood Educator
I've been using Daily Connect for about 4 years now and have loved my experience. The support team are always prompt in answering questions and helping with issues.
Home Childcare Provider
The customer service is phenomenal using their support request feature. I have been using this app for years for my home child care business and it just keeps getting better.
I love how easy and simple this app is to use. The support team always gets back to me within hours if I seem to come across any questions I may have.
Is there a new feature that would dramatically improve your life as a childcare center administrator or owner?
Reach out and let us know!
Some of our most popular features, including the ability to send parents photos and videos, have come because people like you asked for them.
If there's something you'd love to see in Daily Connect, drop us an email and let us know!Email The Team